We’ve compiled answers to some of our most frequently asked questions about Rapid Cool Wear products. Browse by category using the tabs below to find helpful information on our evaporative cooling horse rugs, dog coats, cool wraps, ice boots, cooler bags, ice boots & bag combo and chill ‘n’ lick slow feeder dog bowls.
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Rapid Cool Dog Coats FAQ’s
Rapid Cool Dog Coats may help prevent heatstroke and heat exhaustion caused by physical exercise or hot weather. When a dog’s body temperature rises to dangerous levels, a cooling coat may help maintain a safe body temperature. They are especially useful for sporting dogs that need to cool down between runs.
Wet the coat, wring out excess water, and shake (giving a snapping action) before placing on your dog. Reactivate as needed.
Yes. Machine-wash on a regular cycle in cold water. “Do not use fabric softener”.
No. Cooling occurs naturally through evaporation.
Measured neck to tail: XS (30 cm), S (40 cm), M (50 cm), L (60 cm), XL (70 cm), XXL (85 cm).
Always refer to the measuring diagram, measure your dog from the base of the neck to the base of the tail before ordering
Standard colours include Lavender, Ocean, Raspberry and Sapphire. A Limited Edition Pupper Mint is also available while stocks last.
Yes. The lightweight, breathable design suits dogs of all breeds and activity levels. Ideal for walks, training, travel, sporting dogs and hot days.
Yes. Many customers use the coat indoors as well as outdoors
No. Excess water should be wrung out before use to keep the coat comfortable and lightweight.
Absolutely. Many owners use the coat between runs or while waiting for their next event.
Available exclusively in the Pupper Mint colour while stocks last.
Rapid Cool Horse Rugs FAQ’s
The Rapid Cool Horse Rug helps lower body temperature and supports post-exercise recovery through an evaporative cooling effect. It is ideal for cooling horses after work or in hot weather, helping to reduce the risk of heat stress. It may also support muscle recovery, similar to the benefits of cold-water immersion used in human athletes. Many owners keep one in their first aid kit to help cool a horse that is running a temperature or feeling unwell while awaiting veterinary advice.
The Rapid Cool Horse Rug uses natural evaporative cooling. Once activated with water, airflows through the specialised polyester and microfibre honeycomb mesh creating a refreshing cooling effect, just like an evaporative cooler.
Simply wet the rug thoroughly, wring out excess water, and shake (giving a snapping action) before placing on your horse. Reactivate by shaking again as needed.
Yes. They work just as well in winter. After a late afternoon ride, instead of cold hosing your horse to cool off, use the cooling rug as you would in summer. The horse cools off without feeling wet, so winter rugs can then go on for the night.
Yes. Machine-wash on a regular cycle in cold water. Do not use fabric softener. Allow to air dry. Store compactly when dry.
- Extra Small (XS): Approx. 10–12 hh
- Small (S): Approx. 12.2–14 hh
- Medium (M): Approx. 14–15.2 hh
- Large (L): Approx. 15.3–17 hh
Autumn, Citrus Lime, Lavender, Ocean, Raspberry and Sapphire.
The rug is suitable for use after riding, after exercise, during travel, at competitions, on warm days, or whenever additional cooling comfort may be beneficial.
Yes. The rug is designed to suit a wide range of horse breeds and sizes.
Rapid Cool Wraps FAQ’s
A Rapid Cool Wrap may help regulate body temperature, making it ideal for exercise, outdoor activities, hot weather, hot flushes and heat stress. Many users also find the cooling effect comforting during migraines, headaches and general overheating. Lightweight and reusable, it’s an easy way to stay cooler and more comfortable wherever you are.
It uses natural evaporative cooling. When activated with water, air flows through the honeycomb mesh fibres, creating a refreshing cooling sensation without leaving you feeling wet.
Wet thoroughly, wring out excess water and shake (giving a snapping action). Drape around your neck, shoulders or body. Reactivate by shaking as needed.
Yes. Machine wash on a regular cycle in cold water. Do not use fabric softener.
No. Cooling occurs naturally through evaporation.
Extra-large: 40 cm wide x 160 cm long for generous coverage.
Great for exercise, outdoor work, warm weather, physical activity, migraines, heat exhaustion and menopause. Many customers also enjoy using the wrap straight from the fridge for an extra cooling sensation.
Yes. Many customers use Cooling Wraps during outdoor activities, exercise, gardening, travel and everyday use.
Rapid Cool Fabric & Cooling Technology FAQ’s
Our cooling products use a specially designed polyester and microfibre honeycomb mesh material. Simply wet, wring and shake the product before use. As the water evaporates, it helps provide a cooling effect without the use of chemicals.
No. Rapid Cool Wear products use evaporative cooling technology and do not contain cooling gels, crystals or chemicals.
Simply:
- Wet the product thoroughly.
- Wring out excess water.
- Shake a few times.
- Apply or wear as intended
The cooling effect will vary depending on weather conditions, humidity and airflow. Re-wet the product whenever required.
Yes. Our cooling products are designed to be reused again and again with proper care.
Yes. Many customers use our products year-round. For example, horse rugs can be used after exercise in cooler weather when hosing may not be practical.
Chill ‘n’ Lick Slow Feeder Dog Bowl FAQ’s
The Chill ‘n’ Lick Slow Feeder Bowl supports cooling, enrichment and healthier eating habits all in one simple product. When frozen, it provides a refreshing treat that can help keep your dog more comfortable during warmer weather while also supporting hydration. Turning mealtime into a frozen feed extends eating time into a longer, mentally engaging activity, helping to keep your dog occupied, calm and enriched. The built-in ridges encourage slower eating, which may help reduce the risk of choking from gulping food too quickly and can support healthier digestion. If you have concerns about bloat or your dog’s eating habits, it’s always best to speak with your veterinarian
Yes. It is freezer-safe and designed for use as a frozen treat bowl.
Yes.
Durable, non-toxic, food-grade silicone rubber.
Suitable for all breeds and sizes. Dimensions: 20 cm diameter x 4 cm high.
Fill with your dog’s favourite dog-safe food, such as peanut butter, yoghurt, wet food, kibble, or suitable fruit and vegetables, then freeze and serve. Refer to the included recipe leaflet for ideas.
Many owners use wet food, yoghurt, dog-safe treats, peanut butter or other suitable foods. Always ensure foods are appropriate for your dog.
Yes. The silicone material is simple to clean and dishwasher-safe for easy clean-up after every use
Rapid Cool Ice Boots FAQ’s
Rapid Cool Ice Boots may help cool soft tissues, tendons and ligaments after strenuous exercise, helping to reduce post-workout heat and inflammation. They may assist in easing swelling and discomfort, and could help protect against micro-traumas and repetitive strain. Unlike many traditional ice boots, they stay frozen for longer and don’t become wet, sloppy or lose their cooling efficiency.
Boots are sold individually (1 boot). For a pair or more, consider the Horse Ice Boots & Cooler Bag Combo, or contact [email protected] for freight pricing on larger orders.
Yes. Designed for use on both front and hind legs.
400D Oxford fabric outer shell with a durable and soft 200D inner lining. Medical-grade gel inserts and a specialised internal layer help retain and direct cold inward
Freeze flat before use. Roll up and secure the Velcro straps. Apply for short periods only, the general protocol is 15–20 minutes on and 20 minutes off, as exceeding this time may cause more harm than good. Consult your veterinarian for specific equine leg care advice.
Duration varies depending on ambient temperature and conditions. Freeze flat for best results. When used with the Cooler Bag, the boots have been known to stay frozen all day
Yes. The boots are designed to roll up neatly and secure with the attached Velcro straps.
Yes. The boots are designed for repeated use.
Rapid Cool – Cooler Bag FAQ’s
The Cooler Bag is made from 400D Oxford fabric outer with a lightweight, wipe-clean interior lining.
Yes. One reusable gel ice pack is included. Freeze flat before use.
Yes. It collapses flat when not in use.
It features an insulated lining and durable fabric but is not designed for full submersion. Wipe clean with a damp cloth.
W 32 cm x D 15 cm x H 42 cm. Suitable for ice boots, food, drinks and gear.
Perfect for equestrian events, dog sports, picnics and everyday use. Features exclusive artwork by Bridie Moon.
Yes. The Cooler Bag is designed to help maintain cooler temperatures for longer, keeping your ice boots and other cold items ready to use.
Rapid Cool Ice Boots & Bag Combo FAQ’s
One pair (2 boots) of Rapid Cool Ice Boots, one Cooler Bag and one reusable gel ice pack
Yes
Yes, with an insulated interior lining to help maintain cool temperatures during travel and events.
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